Privacy Policy

Welcome to Palawan Island Tours

At Palawan Island Tours, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, http://palawanislandtours.com/, and use our services. Please read this Privacy Policy carefully to understand how we handle your information.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our site or services.

1. Information We Collect

We collect personal information that you provide to us voluntarily when booking a tour, subscribing to our newsletter, or contacting us for inquiries. This information may include:

Personal Identifiable Information (PII):
- Name
- Email address
- Phone number
- Mailing address
- Payment details (credit/debit card information, PayPal details)
Non-Personal Identifiable Information (Non-PII):
- Browser type
- Device information
- IP address
- Location data
- Usage data (how you interact with the website, pages visited, etc.)

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide and Manage Our Services: Your personal data is used to process bookings, payments, and provide the travel services you’ve requested.
Communication: We may contact you by email or phone to provide confirmations, updates, and other relevant details regarding your booking or to respond to your inquiries.
Marketing: With your consent, we may use your email address to send you promotional material, special offers, or newsletters. You may opt-out of receiving these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
Improving User Experience: We analyze usage data to improve the functionality, design, and performance of our website, ensuring a seamless experience for our users.
Legal Compliance: We may use your personal information to comply with applicable laws and regulations, such as reporting to government authorities or legal processes.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following circumstances:

Service Providers: We may share your data with trusted third-party providers, such as payment processors, booking systems, or local tour operators, to facilitate our services. These providers are obligated to protect your information and only use it as necessary to perform their services.
Legal Obligations: We may disclose your personal information if required by law, such as to comply with court orders, legal processes, or regulatory obligations.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before any such transfer occurs and becomes subject to a different privacy policy.

4. Data Security

We are committed to ensuring the security of your personal information. We implement appropriate physical, electronic, and administrative measures to protect the data we collect from unauthorized access, disclosure, alteration, or destruction.

Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Sockets Layer (SSL) technology.
Access Controls: Only authorized personnel have access to personal data, and they are required to maintain the confidentiality of this information.

Despite our efforts to protect your information, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We encourage you to take precautions when sharing your personal information online.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing services to you and complying with legal obligations.

Booking Data: We will keep your booking data for a reasonable period to manage your reservations, provide customer support, and meet legal or tax obligations.
Marketing Data: If you opt-in to receive marketing communications, we will retain your contact details until you unsubscribe or request deletion.

Once your personal information is no longer necessary, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience and gather information about site traffic and interactions. These technologies allow us to:

Understand and Save User Preferences: Cookies help us understand how you use our site and allow us to offer personalized content and recommendations.
Analyze Site Traffic: We may use third-party analytics tools like Google Analytics to collect data about site traffic and user behavior.

You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.

7. Your Privacy Rights

You have certain rights regarding your personal information, including:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Correct: You can request corrections to any inaccuracies in your personal information.
Right to Delete: You can request that we delete your personal data, subject to legal retention requirements.
Right to Withdraw Consent: If you have provided consent for data processing, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the Contact Us section.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our website and services after any changes to this policy will signify your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Palawan Island Tours
Website: http://palawanislandtours.com/
Email: info@palawanislandtours.com
Phone: +63-916-397-65-76
Whats up: +63-916-397-65-76