Travel Insurance Policy – Palawan Island Tours

Booking Policy

Welcome to Palawan Island Tours

At Palawan Island Tours, your safety and peace of mind are our top priorities. We strongly recommend that all our guests purchase comprehensive travel insurance before embarking on any of our tours. This Travel Insurance Policy provides an overview of why insurance is essential, what it should cover, and how it protects you during your trip to Palawan.

1. Importance of Travel Insurance

Palawan offers incredible adventures, from island hopping and snorkeling to hiking and exploring remote areas. However, unforeseen events can happen, such as flight cancellations, medical emergencies, or changes in weather conditions that may impact your trip. Travel insurance provides protection against these risks, ensuring that you are covered financially and medically during your vacation.

2. Recommended Coverage

We recommend that your travel insurance covers the following key areas:

Trip Cancellation and Interruption: Coverage for non-refundable costs if your trip is canceled or interrupted due to unforeseen circumstances, such as medical emergencies, natural disasters, or personal reasons.
Medical Emergencies: Comprehensive medical coverage is essential, especially for international travelers. This should include hospital stays, doctor’s visits, medical treatments, and emergency evacuation if necessary.
Adventure Activities: Our tours involve adventure activities such as snorkeling, kayaking, hiking, and island hopping. Ensure that your travel insurance specifically covers these types of activities.
Baggage and Personal Belongings: Coverage for lost, stolen, or damaged luggage and personal items during your trip.
Flight Delays or Missed Connections: Reimbursement for additional expenses if your flight is delayed, canceled, or if you miss a connecting flight.
Emergency Evacuation and Repatriation: In the event of serious illness or injury, this coverage ensures that you can be transported to a medical facility or returned to your home country if necessary.

3. Why You Need Travel Insurance for Our Tours

While Palawan Island Tours ensures that safety measures are in place, unforeseen events are sometimes beyond our control. Here’s why travel insurance is crucial for your trip:

Medical Coverage: If you get sick or injured during a tour (e.g., while hiking or snorkeling), medical treatment may be needed. Travel insurance covers medical expenses and emergency evacuations, especially if specialized care is required.
Cancellation Protection: In the unfortunate event that you need to cancel your trip due to personal emergencies, illness, or other reasons, travel insurance allows you to recover some or all of your non-refundable expenses, including tour fees.
Weather-Related Interruptions: Palawan’s tropical weather can be unpredictable. Should your tour be rescheduled or canceled due to extreme weather conditions, travel insurance may cover additional costs such as accommodation or transportation changes.

4. Exclusions

While travel insurance is comprehensive, it’s important to note that certain exclusions may apply. These may include:

Pre-Existing Medical Conditions: Many insurance policies do not cover medical expenses related to pre-existing conditions unless specified. Check with your insurance provider.
High-Risk Activities: Some policies may not cover extreme sports or high-risk activities. Ensure that your policy covers all the activities included in your tour.
Failure to Follow Safety Guidelines: If injury or loss occurs due to negligence or failure to follow safety guidelines, the insurance provider may refuse to cover the claim.

5. How to Obtain Travel Insurance

Travel insurance can typically be purchased from a variety of providers. We recommend purchasing insurance as soon as your trip is confirmed to ensure you’re covered for any cancellations that may occur before your departure.

You can obtain travel insurance through:

Travel Insurance Providers: Many companies offer comprehensive plans tailored for travelers.
Credit Card Providers: Some credit cards offer travel insurance as a benefit when you use the card to pay for your trip. Check with your credit card company for details.
Online Insurance Brokers: Websites such as World Nomads, Allianz, or Travel Guard allow you to compare policies and find the best coverage for your trip.

6. Claiming Insurance

In the event that you need to make a claim on your travel insurance, follow these steps:

Document Everything: Keep all receipts, invoices, and documentation related to medical treatments, cancellations, or losses. This includes receipts for travel bookings and emails from us related to any cancellations or interruptions.
Contact Your Insurance Provider: Notify your insurance provider as soon as possible in the event of an incident. They will guide you through the claims process.
Provide Necessary Documentation: Ensure you have all necessary documentation to support your claim, such as medical reports, police reports (for lost or stolen items), and receipts for expenses.

7. Our Responsibility

While we do our best to ensure your safety and enjoyment during our tours, Palawan Island Tours is not responsible for any costs related to:

Medical treatments or evacuations
Canceled flights or missed connections
Lost, damaged, or stolen personal belongings
Any other unforeseen circumstances

8. Disclaimer

Please note that Palawan Island Tours does not sell or provide travel insurance directly. We recommend that guests research and purchase insurance from licensed providers before their trip. Our staff can provide guidance on what types of coverage may be most appropriate for your tour, but the responsibility to obtain suitable coverage rests with the traveler.